Team Meeting

Who We Are

RIATA Technologies is an IT services firm based in Austin, TX. 


We have a legacy of being one of the best and most experienced IT services companies and are focused on cloud, cybersecurity, and business continuity solutions, plus help desk and IT professional services.


Find out more about what makes us different, our story, and our owners. 

The RIATA Difference

Smart technology in modern city communic


While cloud is a great enabler of today’s businesses, it also introduces numerous cybersecurity, performance and reliability issues.  RIATA’s staff has the experienced cloud consultants and support staff to support these critical needs.



While fixed-fee service plans are convenient, there is typically little transparency into how the suite of managed services is priced.  With RIATA, you will understand exactly how your IT spend is getting allocated.



Have you outgrown your current IT service provider or consultant?  While the service may be friendly, are you getting the technology advice and service you need for your company?  


With RIATA, you’ll receive a full understanding of your technology options, a plan for implementing and ongoing support.  Our team of cloud and Microsoft certified specialists take the lead and get you where you want to be.


Our Story

RIATA Technologies is a reincarnation of what was once Austin’s premier IT services and support company.  The founder of this company, Tommy Wald, enjoyed the success of this company during the 1990’s and through 2011.  This venture eventually led to a string of mergers and acquisitions of IT service companies across Texas.

Today, there is a new RIATA Technologies, led by the same founder and other former team members.  This next generation RIATA provides the same expert level of service and attention to detail that has always been the cornerstone of the RIATA reputation. 

For decades, RIATA Technologies has always been defined by stellar customer service, outstanding technical support and attention to details that few were able to keep up with.  Today, RIATA Technologies has been resurrected to define the next generation of IT support and services.

Expect nothing but the best from RIATA Technologies.


Our Leadership

Tommy Wald - MSP CEO


Tommy Wald is the CEO and of RIATA Technologies, a leading IT support company focused on today’s modern IT challenges. 


Tommy is a long-time fixture in the national IT services community.  His experience in IT support services and thought leadership spans decades backed by industry awards, accolades and book authorship.

Tommy’s reputation in the IT services industry leads to his frequent contributions to national conferences, webinars, blogs and peer group leadership.

Tommy is ultimately responsible for the service and experience RIATA clients receive.  He leads our strategy, finance, sales & marketing and vendor alliances.  



JR Salazar is the Chief Technology Officer of RIATA and a recognized leader amongst his peers.  His reputation is based on his experience of leading and managing IT professionals and support services teams.

JR is of the same RIATA legacy and specializes in cloud, cybersecurity and Microsoft technologies which is the basis for RIATA's IT services practice today.

As the leader of our service delivery team, JR provides strategic guidance to RIATA's clients. 

JR leads the discussion on cloud migration, IT projects and management of your business technology.