Hackers Don't Break In... They Log In

Training your employees can help prevent….

“In 2024, 99 % of all customer tenants monitored were targeted for account takeovers and 62 % of those organizations experienced at least one successful takeover.” according to this report from Proofpoint.  The average number of successful account take overs (ATO) was 12.

Phishing emails, fake login pages, and social engineering scams are more convincing than

ever. And no matter how much you invest in firewalls, antivirus, or cloud security tools, one careless click from an employee can still open the door to disaster.

How do you prevent hackers from taking over your email account and all other business applications that store sensitive client information and personal identification information?

We all know that technology changes fast—but what hasn’t changed is that people remain the biggest target in cybersecurity.

That’s where security awareness training comes in. It’s not just a “nice to have” anymore—it’s a business necessity.

Why Security Training Is So Important

1. Compliance Requirements

If your business falls under laws or regulations like Texas SB 2610, HIPAA, GLBA, PCI DSS, or NIST, then training employees on cybersecurity isn’t optional—it’s required.

Many frameworks specifically call for “awareness and training programs” to ensure employees know how to identify threats and protect sensitive data. Without documentation of training, you may be out of compliance—even if your technology is top-notch.

2. Cyber Insurance Eligibility

Insurance carriers are tightening their standards. Many won’t even issue or renew a cyber

policy unless your company can prove that you’ve conducted annual employee security training and ongoing phishing simulations.

If a breach occurs and you can’t demonstrate these controls were in place, coverage could be denied—or premiums could skyrocket.

3. Corporate Governance and Risk Management

From the boardroom to the front desk, cybersecurity is now a business risk, not just an IT issue.

Executives and owners are responsible for managing that risk, and employee training is a key part of demonstrating due diligence. It’s one of the simplest and most cost-effective controls you can implement—and one that auditors and investors increasingly expect to see.

4. Reducing Human Error

The majority of data breaches start with a human mistake. Training helps employees recognize red flags—like suspicious attachments, odd payment requests, or unauthorized USB drives—before they become a company-wide problem.

In short, it turns your people from your weakest link into your first line of defense.

5. Protecting Reputation and Customer Trust

A breach doesn’t just cost money—it damages credibility. Clients expect their data to be secure.

Showing that your staff are trained and proactive about cybersecurity builds trust and strengthens your brand image.

What Should Be Covered in Security Awareness Training?

A strong security training program should go beyond “don’t click suspicious links.” It should equip every employee with practical, real-world knowledge.

Here’s what your training should include:

1. Recognizing Phishing and Social Engineering– Spotting fake emails, texts, and websites– Avoiding manipulation tactics like urgency or fear

2. Password and Authentication Best Practices– Strong password creation and management– Using multifactor authentication (MFA) everywhere possible

3. Email and Internet Use Policies– Safe browsing habits– Avoiding public Wi-Fi for work purposes

4. Data Handling and Privacy– Understanding what constitutes sensitive information– Encrypting, storing, and sharing data securely

5. Device and Mobile Security– Keeping company devices patched and updated– Using approved apps and VPN connections when remote

6. Incident Reporting Procedures– How and when to report suspicious activity– Understanding that early reporting can prevent escalation

   Physical Security– Securing laptops, ID badges, and access cards– Preventing “tailgating” into secure areas

7. Remote Work and Cloud Security– Safely accessing cloud applications– Managing

   home office Wi-Fi and personal devices

8. Ransomware Awareness– Understanding how ransomware spreads– Recognizing early warning signs and what not to do

9. Company-Specific Policies and Compliance Rules– Your company’s acceptable use, data retention, and confidentiality policies– Compliance training tied to specific laws like SB 2610 or HIPAA

How Often Should Training Occur?

At a minimum, once per year—but the most effective programs provide ongoing micro-training throughout the year.

Brief refreshers, simulated phishing tests, and updates about new threats help keep security top-of-mind.

Final Thoughts

Security awareness training isn’t just about checking a compliance box. It’s about creating a security-minded culture where everyone—from executives to interns—knows their role in keeping the business safe.

RIATA provides this Cybersecurity Awareness Training that satisfies compliance and insurance requirements and enhances the cybersecurity posture across your organization. This 30-minute training event can be delivered in-person, or virtually.

Contact us today to schedule this important training need.  With the right tools and consistent reinforcement, your employees can become your strongest security asset.

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About RIATA Technologies

At RIATA Technologies, we help small and mid-sized businesses simplify cybersecurity and compliance—without the jargon or the enterprise-sized budgets.

From managed IT services to NIST-based risk assessments and employee security training, we make sure your company stays protected, compliant, and confident.

Smarter IT. Stronger Security. Seamless Cloud.

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About the Author:Tommy Wald is the CEO of RIATA Technologies, a Managed IT Services Provider headquartered in Austin, TX. He can be reached at TWald@RiataTechnologies.com or (737) 249-9697.