Self-Managed IT requires industry standard best practices, policies, procedures and solutions for maintaining secure and efficient technology usage.
While there are many options, the key is to understand your own company's ability to self manage your technology, and then fill in the gaps with best-in-class providers.
TW BizTech breaks down how best to approach. Learn More about the key requirements for Self-Managed IT.
Internal Staff Resource
A Self-Managed IT model begins with identifying an internal staff person that will be a local go-to resource for responding to technology and IT service requests.
If the business has their key applications in the cloud, and no premise-based servers, then this internal staff person would mostly need to provide simple desk-side support.
Many companies have this talent residing in their workforce.
Best Practices, Policies, Management Framework
All technology requires best practices, policies and a framework for managing events and issues to be successful. These industry standards and best practices are readily available and published.
Adopting these best practices and policies provides an IT services management framework that guides decisions and ensures security and data continuity. This is key for ensuring a secure and reliable technology environment.
CTO Level Guidance
This role of Chief Technology Officer (CTO) is to provide senior guidance and direction for all technology matters.
The CTO is responsible for developing the technology roadmap and budget, aligning technology decisions with company goals, vendor management and executive reporting.
The CTO provides key advice and services pertaining to cybersecurity, compliance, mobility and other key aspects of the company’s technology.
For some companies the CTO role is not a full-time position, but rather a part-time resource that provides a similar service level.
Curated Cloud Solutions
Curated cloud solutions are essential to any business considering a Self-Managed IT approach. Curated cloud solutions undergo additional reviews and scrutiny to ensure the vendor and their platform adhere to a higher level of security, management and integration standards.
A key premise of Self-Managed IT is for these cloud solutions to integrate to a central management platform, commonly referred to as a 'single pane of glass.' Centralizing these cloud solutions simplifies management and provisioning of licenses.
Curated cloud solutions provide a broad choice of cloud partners while ensuring the cloud vendor is compliant with security and service level needs.