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Key Requirements
Self-Managed IT requires industry standard best practices, policies, procedures and solutions for maintaining secure and efficient technology usage.
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While there are many options, the key is to understand your own company's ability to self manage your technology, and then fill in the gaps with best-in-class providers.
TW BizTech breaks down how best to approach. Learn More about the key requirements for Self-Managed IT.
Internal Staff Resource
A Self-Managed IT model begins with identifying an internal staff person that will be a local go-to resource for responding to technology and IT service requests.
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If the business has their key applications in the cloud, and no premise-based servers, then this internal staff person would mostly need to provide simple desk-side support.
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Many companies have this talent residing in their workforce.
Best Practices, Policies, Management Framework
All technology requires best practices, policies and a framework for managing events and issues to be successful. These industry standards and best practices are readily available and published.
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Adopting these best practices and policies provides an IT services management framework that guides decisions and ensures security and data continuity. This is key for ensuring a secure and reliable technology environment.
CTO Level Guidance
This role of Chief Technology Officer (CTO) is to provide senior guidance and direction for all technology matters.
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The CTO is responsible for developing the technology roadmap and budget, aligning technology decisions with company goals, vendor management and executive reporting.
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The CTO provides key advice and services pertaining to cybersecurity, compliance, mobility and other key aspects of the company’s technology.
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For some companies the CTO role is not a full-time position, but rather a part-time resource that provides a similar service level.
Curated Cloud Solutions
Curated cloud solutions are essential to any business considering a Self-Managed IT approach. Curated cloud solutions undergo additional reviews and scrutiny to ensure the vendor and their platform adhere to a higher level of security, management and integration standards.
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A key premise of Self-Managed IT is for these cloud solutions to integrate to a central management platform, commonly referred to as a 'single pane of glass.' Centralizing these cloud solutions simplifies management and provisioning of licenses.
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Curated cloud solutions provide a broad choice of cloud partners while ensuring the cloud vendor is compliant with security and service level needs.
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